FAQ - SaunaBoxUpdated 2 months ago

How fast is shipping? 

All orders ship via UPS from our warehouse in Los Angeles, California. After your order is placed, it takes 1-5 business days for processing. Then, an additional 2-5 business days for delivery for standard shipping. We offer expedited shipping services from 1-day or 2-day delivery.

How do I clean it?

The inside of the heat insulated cover is designed to help prevent mold and bacteria build up. A quick dry & machine washable absorbent sweat mat for the bottom of the sauna is included in every order. After use, we recommend leaving the door flap open to air out and wiping down the water vapor on the inside walls.

Can I use it indoors & outdoors?

The SaunaBox™ can be used both indoors and outdoors. If you leave it outdoors, we recommend having an appropriate cover such as a canopy, balcony, tarp, etc. The SaunaBox is NOT weatherproof. Leaving the SaunaBox outside for a long period of time will cause exterior cosmetic damage.

Does it need a power source?

Yes, it requires a standard 110 or 120V outlet.

How does it work?

Distilled or purified water is poured into the SmartSteam chamber and within 10 minutes, steam begins flowing from the chamber into the insulated tent.

What's included?

Included in Your SAUNABOX SmartSteam: Patent Pending Portable SmartSteam Unit With All Necessary TubingPortable Chair Fiberglass Sauna. Frame Heat-Insulating ThermoShield. Frame Cover SweatLock Floor Mat. Carrying Case Micro-Fiber Hand Towel. 2-Year Warranty Free US Home Delivery

How hot does it get?

The SaunaBox can heat up internally to 130-140° F with near 100% humidity which may feel subjectively hotter and can elicit greater strains on the cardiovascular system. Why? Water has a higher heat capacity than air. When you're in a steam sauna, the air is saturated with water vapor which carries more heat energy to your body than dry air would at the same temperature. This is why the temperature is lower in steam saunas but the humidity can make it just as intense, if not more so, than a dry sauna

Is the entire sauna tent machine-washable?

No, all of the fabric is not machine-washable - it comes with an absorbent mat for the floor that is machine-washable along with a towel designed to wipe down the walls after use.

How long does it take to set up the SaunaBox? 

The sauna takes about 10-15 minutes to set up and 5 minutes to take down. After you do it once, it gets easier to do it quickly - we compare it to setting up a small camping tent - we wouldn't recommend having the intention to set it up and take it down daily as that may be tedious. But, is it worth bringing on a trip for a few days? We'd give that a big “yes". It will come in a box roughly 11in x 11.8in x 40in (for comparison, this is around the size of a golf bag).