SaunaBox

<h3 id="isPasted">Does the PlungeBox Pro come with a warranty?</h3><p>Yes! <span data-offset-key="5cotk-0-0"><span data-text="true">Our 2-year warranty policy is designed to guarantee your satisfaction and provide you with peace of mind regarding your purchase. You can find detailed information about our warranty coverage by visiting our Warranty Policy page at the following link: SaunaBox Warranty Policy&#xA0;</span></span><a href="https://saunabox.com/pages/warranty-policy" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="5cotk-1-0"><span data-text="true">https://saunabox.com/pages/warranty-policy</span></span></a></p><p><br></p><h3 id="i-would-like-to-make-a-warranty-claim-what-do-i-do">I would like to make a warranty claim. What do I do?</h3><p>To make a warranty claim, the customer must provide proof of purchase, order number and notify SaunaBox within the warranty period. Please contact our support team through <a href="mailto:support@saunabox.com">support@saunabox.com</a> to initiate the claim process</p><p>&#xA0;</p>

Yes! Our 2-year warranty policy is designed to guarantee your satisfaction and provide you with peace of mind regarding your purchase. You can find detailed information about our warranty coverage by visiting our Warranty Policy page at the following

Warranty

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FAQ - SaunaBox

SaunaBox SmartSteam Kit Pro

FAQ - SaunaBox GO

SaunaBox GO

Infrared Sauna Blanket

FAQ - PlungeBox Pro

What are the product specifications for the SaunaBox SmartSteam Kit Pro?

What's included in the kit?

How hot can it get?

How do I clean it?

How do you setup the SaunaBox?

Are the materials non-toxic

Can I use it indoors and outdoors?

Is it safe to use inside?

How long does it take to set up the sauna? How portable is the SaunaBox kit?

Does it need a power source or water source?

Is the entire sauna tent machine washable?

Will it get moldy or smelly?

How do I clean the PlungeBox Portable Cold Plunge?

How do I setup the PlungeBox Portable Cold Plunge?

Does the Ultimate Recovery Bundle Ship separately?

Product Questions

Is there free shipping?

Can I cancel my order?

Shipping and Delivery

Do you offer refunds?

How long after I complete a purchase am I eligible for a refund?

If I use the product to test it out, can I still return it?

Returns and Refunds

Do you offer a warranty for your products?

Warranty and Repair

How Hot Can the SaunaBox Get?

Cleaning your SaunaBox Video

Why Choose SaunaBox & Heat Therapy Benefits

Benefits, Cleaning & Product Videos

Pro Water Chiller Product Manual

PlungeBox XL Manual

SaunaBox Manual

SaunaBox GO Manual

PlungeBox Pro Manual

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SaunaBox GO Setup Tutorial

PlungeBox XL Setup Tutorial

SaunaBox SmartSteam Kit Pro Setup Tutorial

Product Setup and Video Tutorials

Can I combine multiple coupons to receive a discount on my purchase?

Can the shipping fees to my location be waived or reduced?

What happens if a requested replacement part for the Saunabox is out of stock?

What should I do if I find an issue with shipping availability to my address?

How can I purchase a replacement cover for my Saunabox?

Will you be releasing a Red Light Sauna?

How can I ensure I receive the correct price for my order?

What if I don't receive a confirmation email after placing an order?

How can I differentiate between V1 and V2 versions of SaunaBox?

Is it normal for my SaunaBox to shut off after a period of time?

Where does SaunaBox ship from and are there additional fees?

Can the SaunaBox be safely used in a basement?

What should I do if I didn’t receive my SaunaBox order?

What are the dimensions of the Sauna Box at-home saunas?

How can I correct an incorrect address on my order?

Who can I contact for partnership or affiliate program inquiries?

How do I report an issue with my Sauna Box?

How can I fix my SaunaBox if it's not getting hot or producing steam?

What do I do if my SaunaBox is leaking water?

What should I do if I smell burning or see smoke coming from my SaunaBox?

What is the recommended way to plug in my SaunaBox?

Can I use my own chiller with the PlungeBox Pro?

How should I clean my SaunaBox after use?

Is it safe to use the SaunaBox indoors?

Can the SaunaBox be left outside in cold or inclement weather?

How does the release of steam from the SaunaBox affect indoor environments, like an apartment?

WarrantyUpdated 2 months ago

Does the PlungeBox Pro come with a warranty?

I would like to make a warranty claim. What do I do?