Is it normal for my SaunaBox to shut off after a period of time?Updated 2 months ago

Yes, your SaunaBox is designed with adjustable time settings, enabling it to shut off after a set period. Remember to adjust the duration on the SmartSteam unit or using the remote control according to your preference. Our SmartSteam Unit will automatically turn off if there is no more water. If that is the case, carefully remove lid and allow the unit to cool before attempting to turn back on. If your SaunaBox shuts off unexpectedly or stops heating, check that the settings are properly configured or email [email protected] with your order number, pictures/video of the unit in use and a description of your issue.