How do I report an issue with my Sauna Box?Updated 2 months ago

If you encounter any problems with your Sauna Box, such as rust, malfunctioning heat elements, broken parts, or other issues, we are here to help. To enable us to address your concerns effectively, we request that you send us visual documentation of the problem you're facing. This could be in the form of photos or videos that clearly capture the issue at hand.

Please provide this visual evidence by attaching images or link to videos along with a description of the problem when reaching out to us along with your order number and email address associated with the order. Our team will thoroughly review the documentation provided and take appropriate actions to resolve your issue as swiftly as possible. Our Customer Service email is [email protected]