FAQ - SaunaBox GOUpdated 2 months ago
How fast is shipping?
All orders ship via UPS from our warehouse in Los Angeles, California. After your order is placed, it takes 1-5 business days for processing. Then, an additional 2-5 business days for delivery for standard shipping. We offer expedited shipping services from 1-day or 2-day delivery.
How do I clean it?
The inside of the heat insulated cover is designed to help prevent mold and bacteria build up. A quick dry & machine washable absorbent sweat mat for the bottom of the sauna is included in every order. After use, we recommend leaving the door flap open to air out and wiping down the water vapor on the inside walls.
Can I use it indoors & outdoors?
The SaunaBox GO can be used both indoors and outdoors. If you leave it outdoors, we recommend having an appropriate cover such as a canopy, balcony, tarp, etc. The SaunaBox GO is NOT weatherproof. Leaving the SaunaBox GO outside for a long period of time will cause exterior cosmetic damage. We recommend to shelter/bring indoors during inclement weather or below freezing temperatures.
Does it need a power source?
Yes, it requires a standard 110 or 120V outlet.
How does it work?
Distilled or purified water is poured into the SmartSteam chamber and within 10 minutes, steam begins flowing from the chamber into the insulated tent.
What's included?
Included in Your SaunaBox GO Kit:
- New App-Enabled SmartSteam Pro Heating Unit
- Weatherproof Pop-Up Tent with ClimateGuard
- 2 Portable Chairs
- SweatLock Full Size Floor Mat
- Free Carrying Case
- 2-Year Warranty
How hot does it get?
The SaunaBoGO can heat up internally to 130° F with near 100% humidity which may feel subjectively hotter and can elicit greater strains on the cardiovascular system. Why? Water has a higher heat capacity than air. When you're in a steam sauna, the air is saturated with water vapor which carries more heat energy to your body than dry air would at the same temperature. This is why the temperature is lower in steam saunas but the humidity can make it just as intense, if not more so, than a dry sauna
Is the entire sauna tent machine-washable?
No, all of the fabric is not machine-washable - it comes with an absorbent mat for the floor that is machine-washable along with a towel designed to wipe down the walls after use.
How long does it take to set up the SaunaBox GO?
The SaunaBox GO was designed for ease of set up which takes approximately 5 minutes! Please click the video link below to watch a full set up tutorial!