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Pulse EE Error CodeUpdated a month ago

Troubleshooting: Pulse EE Error Code

If your SaunaBox Pulse remote is displaying an EE error code, it usually points to a connection issue within the wiring harness.

To resolve this, you will need to check a specific connection point between the panels and the main cable.

Step-by-Step Guide: Checking the Gray Plug

  1. Locate the main cable harness that connects the panels to the control box.
  2. Look for the panel cable that features a gray plug.
  3. Ensure that this gray plug is securely connected to the matching gray plug on the main cable harness.
  4. Push the connection firmly together to ensure it is fully seated.

(Note: If you are communicating with our support team, they can provide reference photos showing exactly what these gray plugs look like).

Still Need Help?

Once you have checked and secured the gray plug connection, turn the unit back on. If the EE error is still showing, please contact our support team for further assistance.

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