Changes & cancellationsUpdated 2 months ago

Can I change my order?

Absolutely, if you want to change, add or modify an order please email us at [email protected] or directly reach out to us on our social media! Once the order is shipped, we will be unable to modify/add/remove items from your order.

For parcel orders canceled after it ships or returned without use, the customer is refunded their order amount minus the return shipping cost. Return shipping cost is calculated directly by the carrier upon creation of the return label.

For LTL orders canceled after they ship, the customer is refunded the order amount minus a $500 return shipping fee. The only exception is if the item is in transit by carrier for over 10 business days. This does not include White Glove Delivery orders.

Can I cancel my order?

Of course - no harm, no foul. Cancel your order any time before it is shipped for a 100% refund. If it has already shipped, you can cancel your order for a full refund minus the return postal charge. Email us at [email protected] to start this process.