My order is delayed. What should I do?Updated 3 days ago

Before your order ships: In-stock parcel orders ship within about 4 business days. Freight orders ship within up to 5 business days. Processing can take longer during peak periods like holiday sales, or if we need more information to deliver your order. You'll get a tracking email as soon as your order ships.

After your order ships: Delivery dates are estimates. Once an order is with the carrier, the carrier controls the delivery schedule. Weather, carrier capacity and appointment availability can cause delays.

What we can do: If your shipment seems stuck, contact us at [email protected] with your order number. We'll track it and follow up with the carrier for you.