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Can I combine multiple coupons to receive a discount on my purchase?

While we occasionally offer Black Day Deals and other promotions, our system only allows one coupon code to be used per purchase. To stay updated on our latest deals, we recommend signing up to our email list. This way, you'll be notified as soon as

Can the shipping fees to my location be waived or reduced?

Unfortunately, we are unable to waive or reduce shipping fees as they are dictated by the shipping provider's rates for your location. We understand that the added cost can be a concern, but these fees are necessary for us to ensure your order reache

What happens if a requested replacement part for the Saunabox is out of stock?

If a replacement part you've requested is out of stock, rest assured that your order will be lined up and shipped as soon as it becomes available. Please reach out to [email protected] with your order # and email address associated with your order

What should I do if I find an issue with shipping availability to my address?

If our website indicates that shipping is not available to your address, please reach out to our support team right away at [email protected]  We actively resolve such matters to ensure our customers can order our products regardless of their loca

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